As of 3rd May 2019, UK players will no longer be able to register and play at Casino Heroes.
CASINO HEROES, WHAT YOU NEED TO KNOW
Previously CasinoSaga this re-brand has a fresh outlook on online casino. The fantasy theme works so well. As for the casino, it’s vastly improved. It has everything you want from a casino. Claim either up to 600 slot spin or a £400 bonus and 200 slot spins bonus. The selection of games is huge, especially slots with over 540 available! Meaning all the popular games and software providers are there.
Payout is what stand out about this casino. It has one of the fastest payout times of any online casino.
The Good
Fast withdrawals
Top class customer service
Great selection of slots
The Bad
3 free-fee withdrawals per month
Low number of deposit and withdrawal options
Support is available through live chat only
Sign up today and get: 600 Slots Spins Or £400 In Bonuses and 200 Slot Spins
18+. New customer offer only. BeGambleAware. Withdrawal restrictions & full terms and conditions apply.
FULL CASINO HEROES REVIEW
Casino Heroes is a Swedish-born online casino that launched in mid-2014 under the name Casino Saga. It welcomes English, German, Swedish, Norwegian, and Finnish-speaking players, and accepts Euros.
Although we’ve encountered some websites that have published a Casino Heroes review in which it states that Casino Heroes is not licensed for UK players, we’ve checked the UK Gambling Commission’s list of licensees and can confirm that Heroes’ owner (Hero Gaming Limited) do indeed have an active UK license.
Casino Heroes uses a fun fantasy theme, which is instantly apparent from the way that its main menu options are named – for example – “Map”, “Islands”, and “Treasures”.
As you may already be aware, the rise of gamification in the online casino industry offers people an exciting new way to play games in virtual “worlds”. And at Heroes, there are three adventure-filled islands to choose from, each of which is inhabited by a number of “bosses”.
Each time that you play games at the site, you earn experience points that let you participate in Boss Battles, and if you win, you can advance to other areas of the island while also collecting rewards such as free spins, health points, weapons, and rubies (N.B., rubies can be spent in the casino’s online shop).
On top of the innovative RPG-style playing experience, you can take advantage of several different promotions, including welcome offers, giveaways, double XP points, reload bonuses, slots tournaments, and more.
CASINO HEROES WELCOME OFFER & LOYALTY PROGRAM
Sign up today and get: 600 Slots Spins Or £400 In Bonuses and 200 Slot Spins
18+. New customer offer only. BeGambleAware. Withdrawal restrictions & full terms and conditions apply.
Casino Heroes has 2 great welcome offers for you to choose from, you can pick from two welcome offers depending on whether you’d prefer bonus funds or free spins.
The first is an up to £400 bonus and 200 slot spins. This can be claimed via 4 deposits and works like this:
- 1st deposit of £10+ = 200% bonus up to £50 plus 200 free spins on Starburst;
- 2nd deposit of £10+ = 100% bonus up to £50;
- 3rd deposit of £10+ = 50% bonus up to £100;
- 4th deposit of £10+ = 25% bonus up to £200;
The second offer you can decide to claim is 600 free spins. This again must be claimed over 4 deposits and works like this:
- 1st deposit of £50+ = 300 free spins on selected slots;
- 2nd deposit of £50+ = up to 100 free spins on Finn and the Swirly Spin;
- 3rd deposit of £50+ = up to 100 free spins on Jungle Books;
- 4th deposit of £50+ = up to 100 free spins on Gemix.
Because Heroes works quite differently to traditional online casinos, you can earn Rubies in place of a loyalty scheme. You collect rubies each time you place wagers at the site, and once you’ve earned a sufficient amount, you can visit the Ruby Store to exchange them for Hero Spins, Super Hero Spins or Mega Hero Spins. You can also earn rubies as gifts, treasures, and via promotions.
MOBILE SITE
While carrying out our Casino Heroes review, we were pleased to encounter a dedicated area of the Help page that deals with mobile play. It explains that you have the option to download the iOS app for iPads and iPhones or simply play via your web browser on other types of mobile devices.
Every aspect of playing on-the-go has been taken care of. For example, you can save the site as a shortcut so that you can access it directly in future; if you receive free spins for a desktop-only game, customer services will exchange them for a mobile-friendly slot, and if you receive a call while playing on your device, the game will continue from where you left it once your call has ended.
GAMES ON OFFER
The Casino Heroes games lobby is split into seven different sections as follows: Casino, Slots, Jackpot Games, Roulette, Table Games, and Video Poker.
The Casino tab lets you browse new, popular, and an overview of all the other games categories, while the separately marked sections concentrate only on the advertised game types.
The Slots tab, for example, contains a wealth of exciting choices from NetEnt, Playson, Play’n GO, Microgaming, Quickspin, Push Gaming, and Yggdrasil such as Lucky Leprechaun’s Loot, Gods of Giza, Irish Gold, Ace of Spades, Game of Thrones, Silent Run, Bridesmaids, Mega Money Multiplier, Life of Riches, Space Race, 5x Magic, and The Wish Master.
The Jackpots tab features an excellent range of progressive jackpot slots like Hall of Gods, Divine Fortune, Mega Moolah, Holmes and the Stolen Stones, Aztec Warrior Princess, Leprechaun Goes to Hell, Mega Fortune, and Enchanted Meadow.
The Roulette tab includes the likes of English, French, European, and La Partage Roulette, plus a range of Evolution Gaming live roulette tables where you can play Dragonara, Immersive, London, and Double Ball Roulette.
The same goes for Blackjack, so if you’d rather play live or non-live blackjack variants, you have the ability to do so.
Other table games that are available include Caribbean Stud Poker, Casino Hold’em, Super Wheel, Live Dream Catcher, and Live Triple Card Poker.
Finally, there’s the Video Poker tab which is home to fifteen video poker variants like Deuces & Joker Wild, Kings or Better, Joker Poker, and 10’s or Better.
CUSTOMER SUPPORT
You can contact the Casino Heroes customer service team via live chat or email. However, it’s worth checking the Help pages initially, as they contain plenty of useful information regarding technical issues, bonuses, payments, adventures, and licensing and security.
DEPOSITS AND WITHDRAWALS
Casino Heroes offers a relatively small range of banking methods, which include (both deposits and withdrawals)
- Bank Transfer
- MasterCard
- Visa
- Skrill
- NETELLER
- iDEAL (deposit only)
Deposit are instant with card and e-wallet options while bank transfer can take up to 48 hours to be processed. Minimum deposit amount to casino Heroes is €10.00
On the plus side, withdrawal requests are processed within 24 hours. The minimum amount to withdraw is €20.00 with withdrawal times taking up to 3 days.
However, please be aware that you can only make three fee-free withdrawal requests every calendar month. After this, a 2.5% withdrawal fee is automatically deducted from the requested amount.
Sign up today and get: 600 Slots Spins Or £400 In Bonuses and 200 Slot Spins
18+. New customer offer only. BeGambleAware. Withdrawal restrictions & full terms and conditions apply.
Casino Heroes Review - Our Verdict
Although there are a few negatives such as withdrawal fees and limited payment options mentioned in our Casino Heroes review, we feel that overall, Casino Heroes offers players a fun and unique online gaming concept that provides far more entertainment than your average online casino.
